Shipping Information

Shipping Policy

Orders placed before 1pm GMT will be received within 3-5 business days. Orders placed on Saturdays, Sundays, or public holidays are processed on the Monday or the first working day after. (Working days exclude Saturdays, Sundays, and public holidays).

Wrong or Incomplete Address

If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.

Delayed or Lost Orders

A parcel is considered lost after it has been in the postal system for a period of 15 business days. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that we are unable to dispatch a replacement until this period of time has elapsed.